Has ITSM Training’s Focus on Guaranteed Pass Rates Gone Too Far?
Is it time to make some changes to ITSM training? To remove siloes, with end-to-end service delivery (strategy to design to operations) with CSI thrown in.
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Has ITSM Training’s Focus on Guaranteed Pass Rates Gone Too Far?
Is it time to make some changes to ITSM training? To remove siloes, with end-to-end service delivery (strategy to design to operations) with CSI thrown in.
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