ITSM Articles

Clouds

Interop: Is “Cloud” A Bad Word If You Want to Sell IT Products and Services?

Heading to Interop, what exactly can the event offer an ITSM professional? What can we expect beyond cloud, cloud and yet more cloud?
2014 itSMF USA Awards

2014 itSMF USA Awards: We’re All Winners When We Share

Stephen Mann asks the itSMF USA regional members of the year to share the three pieces of advice they’d give to service management peers.
ITSM Vendors

ITSM Vendors: Not Just for Christmas Anymore

People don’t benefit from ITSM tool vendors as much as they could. Here Stephen Mann asks ITSM Vendors to share their best ITSM tips and advice.

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